Terms & Conditions

Welcome to Penaxis.

These Terms & Conditions (“Terms”) govern your access to and use of penaxis.com (the “Website”), operated by Penaxis (Private) Limited (“Penaxis,” “we,” “us,” or “our”).

By accessing or using this Website, you agree to these Terms. If you do not agree with them, please do not use the Website.

These Terms relate primarily to your use of our Website. Any services provided by Penaxis are subject to the applicable proposal, statement of work, service agreement, master services agreement or other written agreement between Penaxis and the client.

1. About Penaxis

Penaxis is a technology and growth company providing services that may include software and product development, artificial intelligence solutions, business automation, CRM solutions, websites and digital platforms, technology consulting, marketing, lead generation, business development and related professional services.

Information presented on this Website is intended to provide a general overview of Penaxis, our capabilities and the services we may offer.

Nothing on this Website obligates Penaxis to accept a project, provide a particular service or enter into a commercial relationship.

2. Use of the Website

You may use this Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Website in violation of any applicable law or regulation
• Attempt to gain unauthorised access to the Website, our systems or connected infrastructure
• Introduce viruses, malware, malicious code or other harmful material
• Interfere with the security, availability or proper operation of the Website
• Impersonate another person or misrepresent your identity or affiliation
• Use automated systems to excessively crawl, scrape or extract Website content without our permission
• Copy or commercially exploit Website content in violation of our intellectual-property rights
• Use the Website to transmit unlawful, fraudulent, abusive or infringing material
• Attempt to reverse engineer or circumvent security measures associated with the Website

We may restrict or terminate access to the Website where we reasonably believe these Terms have been violated or where necessary to protect Penaxis, our users or our systems.

3. Website Information

We make reasonable efforts to ensure that information presented on the Website is useful and accurate.

However, technology, service offerings, availability, pricing, team composition, project timelines and other business information may change.

Website content is therefore provided for general informational purposes and should not be treated as a binding quotation, contractual commitment, warranty or guarantee.

If there is any conflict between information on this Website and a written agreement entered into between you and Penaxis, the written agreement will prevail.

4. Enquiries, Consultations and Proposals

Submitting a contact form, booking a consultation, requesting a quotation or communicating with Penaxis through this Website does not by itself create a client relationship or contractual obligation.

Any proposed:

• Scope of work
• Deliverables
• Project timeline
• Pricing
• Payment terms
• Intellectual-property ownership
• Support obligations
• Performance requirements
• Service levels
• Confidentiality obligations

will be governed by the relevant written proposal, statement of work, agreement or other contract accepted by Penaxis and the client.

Quotes and proposals may also be subject to validity periods and other conditions stated in the relevant document.

5. Services and Client Engagements

Penaxis may provide different services to different clients, and the nature of each engagement can vary significantly.

For that reason, descriptions of services on this Website are illustrative and do not guarantee that every feature, technology, deliverable, timeline or commercial arrangement will apply to every project.

Specific client engagements may be subject to separate terms concerning matters such as:

• Scope and deliverables
• Development milestones
• Revisions and change requests
• Client responsibilities
• Third-party services
• Payment schedules
• Intellectual-property ownership
• Confidentiality
• Data processing
• Hosting and maintenance
• Acceptance testing
• Warranties
• Service levels
• Termination

The applicable signed or otherwise validly accepted agreement will govern those matters.

6. No Guarantee of Commercial Results

Some Penaxis services may relate to marketing, sales, lead generation, business development, market entry, automation or other activities intended to improve business performance.

Business outcomes depend on numerous factors beyond Penaxis’s control, including market conditions, pricing, competition, client responsiveness, product quality, sales processes and third-party platforms.

Unless expressly stated in a written agreement, Penaxis does not guarantee any particular number of leads, customers, sales, revenue, conversions, market share or other commercial outcome.

Similarly, examples, case studies, testimonials and previous project results displayed on the Website should not be interpreted as guarantees that another client will achieve the same results.

7. Software, AI and Technology Information

Information on this Website relating to software, artificial intelligence, automation, integrations or other technologies is provided for general informational purposes.

Actual functionality, system architecture, integrations, performance and technical requirements will depend on the individual project.

AI-enabled systems can produce inaccurate, incomplete or unexpected outputs and may depend on third-party models, APIs, platforms or datasets.

Unless otherwise agreed in writing, demonstrations, prototypes, mock-ups, concepts and examples displayed on the Website are illustrative and should not be relied upon as production systems or guarantees of future functionality.

8. Intellectual Property

Unless otherwise stated, the Website and its original content-including its design, text, graphics, branding, logos, illustrations, videos, animations, software, layouts and other materials-are owned by or licensed to Penaxis and are protected by applicable intellectual-property laws.

You may view and use the Website for legitimate personal or internal business purposes.

You may not, without our prior written permission:

• Reproduce substantial portions of the Website
• Republish Website content
• Modify or create derivative works from protected Website content
• Sell, sublicense or commercially exploit our content
• Use Penaxis trademarks, branding or logos in a way that implies endorsement or affiliation

Nothing in these Terms transfers any intellectual-property rights to you.

Client intellectual property

These Website Terms do not determine ownership of intellectual property created for a client.

Ownership and licensing of software, designs, source code, content, branding, datasets or other project deliverables will be governed by the relevant client agreement.

Third-party trademarks, logos and materials displayed on the Website remain the property of their respective owners.

9. Portfolio, Case Studies and Testimonials

The Website may contain examples of previous work, client logos, testimonials, case studies or descriptions of projects performed by Penaxis.

Such material is provided to demonstrate our capabilities and experience.

Project information may be simplified or presented at a high level to protect confidential or commercially sensitive information.

Testimonials reflect the views or experiences of the individuals or organisations attributed to them and should not be interpreted as guarantees of identical results for other clients.

10. Confidential Information Submitted Through the Website

Please do not submit passwords, credentials, highly sensitive information, proprietary source code or other confidential material through a general website form unless specifically requested by Penaxis.

Submitting information through a general enquiry form does not, by itself, create a confidentiality or non-disclosure agreement.

Where confidentiality obligations are required for a proposed project, they should be established through an appropriate written agreement or NDA.

Information that is personal data will nevertheless be handled in accordance with our Privacy Policy and applicable law.

11. Third-Party Services and Links

Our Website may contain links to or integrations with third-party websites, platforms, applications or services.

These may include scheduling platforms, social networks, payment providers, analytics services, cloud platforms or other technology providers.

Third-party services are controlled by their respective providers and may be subject to separate terms and privacy policies.

Penaxis is not responsible for the availability, security, accuracy, content or practices of third-party websites or services that we do not control.

The inclusion of a third-party link does not necessarily constitute an endorsement by Penaxis.

12. Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, disclose and protect personal information.

Where appropriate, additional privacy or data-processing terms may apply to services Penaxis performs for clients.

13. Electronic Communications

When you contact us electronically, submit a form, approve a proposal electronically or otherwise communicate with us through electronic means, you consent to receiving relevant communications electronically.

Where permitted by applicable law, electronic records, approvals, communications and signatures may be used in connection with our business relationships.

This provision does not replace any specific signing or approval requirements contained in a separate agreement.

Pakistan’s Electronic Transactions Ordinance establishes statutory recognition for electronic documents and communications.

14. Website Availability and Security

We aim to keep the Website available and functioning properly but cannot guarantee uninterrupted or error-free access.

We may modify, suspend, restrict or discontinue all or part of the Website for maintenance, security, upgrades or other operational reasons.

While we take reasonable security measures, no website, network or internet transmission can be guaranteed to be completely secure.

You are responsible for taking appropriate precautions when using the internet and accessing third-party content.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, this Website and its content are provided on an “as is” and “as available” basis.

Penaxis does not make any representation or warranty that:

• The Website will always be available or uninterrupted
• All Website content will always be complete, accurate or current
• The Website will be free from errors or security vulnerabilities
• Information on the Website will meet your particular business or technical requirements
• Using information from the Website will produce any particular commercial result

Nothing on the Website constitutes legal, financial, accounting, tax or other regulated professional advice.

You should obtain appropriate professional advice where necessary.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Penaxis and its directors, employees, contractors and representatives will not be liable for indirect, incidental, special, consequential or punitive losses arising solely from your use of, or inability to use, this Website.

This may include loss of profits, revenue, business opportunities, goodwill or data where such loss results from reliance on Website content or use of the Website.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.

Importantly, liability arising from services Penaxis performs for a client will be governed by the applicable client agreement rather than this Website provision.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims or expenses reasonably incurred by Penaxis as a direct result of your unlawful use of the Website, infringement of another person’s rights or material violation of these Terms.

This section does not impose liability where the relevant loss was caused by Penaxis’s own unlawful conduct.

18. Changes to the Website

We may change, update, remove or discontinue Website content, features or services without prior notice.

Descriptions of services, technologies and capabilities may therefore change as our business evolves.

We are not obligated to continue offering any particular service solely because it was previously displayed on the Website.

19. Changes to These Terms

We may update these Terms periodically to reflect changes in our Website, services, business practices or legal obligations.

The date at the top of this page identifies the latest version.

Changes become effective when the updated Terms are published unless otherwise stated.

Your continued use of the Website after an update will constitute acceptance of the revised Terms to the extent permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms and any dispute arising specifically from your use of this Website will be governed by the laws of the Islamic Republic of Pakistan, without giving effect to principles that would require application of another jurisdiction’s laws.

Subject to applicable law, disputes relating specifically to these Website Terms will be subject to the jurisdiction of the courts of competent jurisdiction in Lahore, Punjab, Pakistan.

If you have entered into a separate agreement with Penaxis containing different governing-law, jurisdiction or dispute-resolution provisions, the terms of that agreement will apply to matters arising from that engagement.

21. Severability

If any provision of these Terms is determined by a court or competent authority to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

The invalid provision will be interpreted or modified only to the extent necessary to make it enforceable where legally possible.

22. No Waiver

If Penaxis does not immediately enforce a provision of these Terms, that does not constitute a waiver of our right to enforce it later.

A waiver of one provision or breach will not automatically constitute a waiver of another provision or subsequent breach.

23. Entire Terms for Website Use

These Terms, together with our Privacy Policy and any other notices expressly incorporated into them, constitute the terms governing general use of this Website.

They do not replace or amend any separate proposal, NDA, statement of work, service agreement, master services agreement, data-processing agreement or other contract entered into between Penaxis and a client.

Where such an agreement conflicts with these Website Terms in relation to a client engagement, the separately agreed contract will prevail.

24. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Penaxis (Private) Limited
Email: info@penaxis.com
Website: penaxis.com